Does plaster cause pools to leak?

Plaster finishes are watertight and will prevent water loss through the shell. If the structure of the pool cracks due to ground movement or some other cause, any pool finish will crack (including plaster) and may cause some leakage.

How is the new plaster applied?

First, the pool water is pumped out. Then, we saw cut and chip the plaster away from the tile line to preserve the existing tile, unless you are getting new tile, in which case the old tile is removed. The purpose of this is to give an even joint where the new plaster meets the tile. All plaster chips and waste material will be cleaned up and hauled away.

Next, a concrete-based bond coat is applied to the pool and allowed to cure. This creates an abrasive surface for adherence of the new plaster.

Finally, the new plaster is mixed, shot, and troweled to a smooth finish in your pool. If you have purchased traditional plaster, our plaster crew will start filling the pool with water before they leave. If you have purchased a specialty plaster, the pool may not be filled immediately, depending on any additional steps that need to be performed for that product.

How quickly can I have my pool remodeled?

Depending on the time of year and product availability, we can normally complete a remodel job in approximately 1 week. Pools that require tile and coping or are being extensively remodeled may require additional construction time.

Please Note: Inclement weather during the time of your job can cause delays. To ensure the integrity of your job, we cannot work in certain weather conditions. We will resume work as soon as weather permits.

May I remodel my pool during the winter?

Remodeling during the winter has a number of advantages. Obviously, pools are generally not used in the winter and your family will not be without the use of the pool during the swim season. Also, the pool renovation business is somewhat seasonal, so it is usually easier to obtain desired scheduling when we are not in the busy season.

When is payment expected?

Payments are to be made with a 50% down payment at scheduling of your job and the remaining 50% to be paid upon completion.

We accept Master Card, VISA, American Express and Discover.

Are there any phases of construction, which are particularly messy?

Our crews make every effort to minimize the impact on the area surrounding your pool. However, the remodel site may still be dusty. We recommend that pool furniture and potted plants be moved away from the pool area while construction is in progress. We also suggest that you keep windows near the pool shut for the duration of the remodel.

Our project has started, but crews do not always arrive in the morning and some days they do not come at all. Is this normal?

It is not unusual for a crew to be scheduled on more than one job per day. Depending on where your pool is relative to the schedule, it is quite normal to see people arrive mid-day or even in the late afternoon. Generally, off days are planned to allow material to fully cure before the next phase of construction.

Industry Links

The Association of Pool & Spa Professionals
National Plasterers Council
3M
National Pool Tile Group
Noble Tile Supply
Mastertile
Scotia White
Better Business Bureau